A Step-by-Step Guide to Fix YouTube Not Working on Samsung TV

By Caroline Wilson Apr 24, 2025 Fix Video

So when your beloved YouTube videos suddenly disappear from your Samsung TV, it feels like you’re missing something vital to your entertainment time. Our article has five easy fixes to make your YouTube app work correctly so you don’t forget those gotta-see vids. We completely know how frustrating it is when something does not work when it’s family night, or you’re bingeing on the newest hype. Whether it’s just a plain connection problem or one of those very frustrating software glitches, we’ve got some easy fixes to put your viewing back on track. Try these easy steps out, and you’ll be streaming like a pro once more and have that pleasant viewing you thoroughly deserve. Let’s fix your YouTube not working on Samsung TV and get your online entertainment going once more!

YouTube Not Working on Samsung TV
GUIDE LIST
Part 1. How to Fix YouTube Not Working on Samsung TV: 5 Methods
Part 2. Extension: The Best Way to Fix a Downloaded YouTube Video Not Playing

Part 1. How to Fix YouTube Not Working on Samsung TV: 5 Methods

Check Out the Compatibility of Samsung TV

The incompatibility could be the most common cause of YouTube malfunctions on Samsung TVs. To avoid such a problem, you can check the TV’s update to acquire the latest package, and the problem might be solved with a new version.

Follow this path: Settings > Support > Software Update to check the latest update.

Check The Latest Update

Network Connection

Also, an unstable network connection can lead to YouTube malfunction. Try the options below to have a more stable network.

1. Move your router closer to the TV to gain a better Wi-Fi signal. If your router is unable to move or is stationary, check if there is any metal object or thick wall between the TV and router. Both of these will weaken the signal.

2. Replug the Wi-Fi router and restart it. Sometimes, the port is oxidated and full of dust, making a poor connection. Therefore, you need to use a brush to clean its slot. Meanwhile, the restarting will refresh the connections.

3. Switch to a different Wi-Fi channel. Some Wi-Fi channels are incredibly crowded at a particular time, or there are some errors. Thus, try another Wi-Fi channel to see if the problem is solved.

4. Launch an internet speed test on your TV. In some cases, the connection is fine, but the speed is very slow. You can run a built-in internet speed test on a Samsung TV or install a third-party tool to test it.

Network Connection

Re-install YouTube

Re-installing the app can restore it to factory status. Also, if there are damaged, bugs, or outdated files, the new package will be fixed and renewed.

Follow this path to re-install YouTube: Home > Apps > Manage Apps. Then, search for YouTube and select it. Finally, choose Re-install.

Re Install Youtube

Clear YouTube Cache & Data

If you don’t want to re-install the app, you can also clear YouTube’s data or cache to fix the problem. However, this method may not be as effective as re-install. You can try the last solution if this one doesn’t work.

Step 1

Locate All Settings and choose it.

Locate All Settings
Step 2

Find Support and select Device Care.

Find Support
Step 3

Choose to Manage Storage.

Choose Manage Storage
Step 4

Find YouTube and select View Details.

Select View Details
Step 5

Choose Clear Data or Clear Cache.

Choose Clear Data

Unlock YouTube

Samsung TV uses the Tizen operating system and has a lock function to prevent kids from accessing some apps. The YouTube app on your TV has likely been locked by someone, and you cannot access it.

So even if you try your absolute hardest and re-install it as I instructed you to, the system will still prompt you to enter the PIN to unlock the application. Here’s how to unlock it:

Step 1

Follow the previous steps to find the Apps menu on your Samsung TV.

Step 2

Select Unlock and enter your PIN.

Select Unlock

Part 2. Extension: The Best Way to Fix a Downloaded YouTube Video Not Playing

Finding a downloaded YouTube video that simply will not play is infuriating, to say the least, when you’re ready to view your desired content offline. Luckily, one of the best solutions you’ll find is that of Arkthinker Video Repair. Powerful and efficient in nature, this strong tool is built to fix common issues such as file corruption, damaged video segments, and playback issues that can happen while downloading.

Implementing advanced repair algorithms, Arkthinker works with haste to bring your video back to its complete and functional quality status. It is simple to use and consists only of a set of easy-to-follow steps that are highly easy for any individual who is not so computer-advanced to follow. Owning your own copy of Arkthinker Video Repair will give you a simple solution to retrieve your offline YouTube clips and resume watching your entertainment non-stop. This tool is an absolute necessity solution for any user seeking an uninterrupted viewing experience every time. Give the use of Absolutely Arkthinker Video Repair a try today with total playback perfection.

Step 1

Open Arkthinker Video Repair and upload a sample video.

Upload Sample Video
Step 2

Upload a damaged video on the left and click Repair.

Click Repair
Step 3

Choose Save to export.

Click Save

Conclusion

Today, we showed you the 5 quickest ways to help you fix your YouTube not working on Samsung TV. First, you need to check the network connection. You can start by replugging the cable and cleaning the dust in the slot. Secondly, clear the cache or data to reset it to the factory status. Then, try to re-install it to get the latest version. What’s more, if you have any questions, don’t hesitate to get in touch with us or read more of our article below.

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