A Step-by-Step Guide to Record Webex Meetings

Webex is an efficient tool for online meetings and webinars. Whether you're a host or a participant, it's often necessary to record a session to review important points or share with absent colleagues. But how do you record a Webex meeting without missing anything?

In this guide, we will share the full guide to the entire process of recording a Webex meeting, whether you're the host or not. From using Webex's built-in recording feature to an alternative solution for participants who don’t have recording privileges, you’ll find everything you need to know right here.

GUIDE LIST

Part 1. How to Record Meetings in Webex Using Its Built-In Recording Feature

Part 2. Why Can’t I Record a Webex Meeting

Part 3. A Better Way to Record Webex Meetings If You Are Not the Host

Part 4. FAQs

Part 1. How to Record Meetings in Webex Using Its Built-In Recording Feature

Recording a meeting in Webex is straightforward, and if you're the host, you have full control over the recording process. Here’s how you can record your Webex session from start to finish.

When I first used Webex for a team meeting, I was a bit unsure about where to find the record option, but it's really easy once you know where to look. Here’s the step-by-step breakdown of how to start recording:

Once you’ve scheduled your meeting and are ready to go, launch Webex and start your session as usual. You’ll need to be logged in with your host account.

Once the meeting begins, locate the record button on your screen. It’s typically found in the toolbar at the bottom of the Webex window, right next to the other options like Mute, Share Screen, and Participants.

When you're ready to begin, just click the Record button.

A small window will pop up, indicating that the meeting is being recorded. If you’re recording a long session, I’d recommend checking in from time to time to ensure it’s still recording properly.

You should see a small notification saying Recording… in the top left corner of the screen. This confirms that your meeting is being recorded. If the host has set up automatic recordings, this may happen without you needing to click anything.

Webex gives you two options to save the recording: to the cloud (if enabled) or to your computer’s local storage.

Cloud recordings are especially useful if you want to share them with participants easily. If you're unsure, I recommend saving to the cloud unless you have a specific reason to save locally.

When your meeting wraps up, you’ll need to stop the recording:

To stop the recording, simply click the Record button again. The recording will stop, and a confirmation message will appear saying that the recording has ended.

If the recording is stored on your computer, Webex will automatically ask where you’d like to save the file. If you’re using cloud storage, Webex will automatically upload it to your account.

That’s it! The process of recording a Webex meeting is simple and can be done with just a few clicks.

Part 2. Why Can’t I Record a Webex Meeting

It’s frustrating when you can’t figure out why you can’t record a meeting in Webex, especially if you’re relying on that recording to share information later. There are several reasons why you might encounter issues:

You’re Not the Host

One of the most common issues people run into is that they aren’t the host of the meeting. By default, Webex allows only hosts and co-hosts to record meetings. If you're a participant, you'll need to ask the host to grant you recording permissions, or you’ll be left without the ability to record.

Your Webex Account Doesn’t Support Recording

Not all Webex accounts have recording capabilities. For example, free-tier accounts may have limited or no access to recording features. If you're on a free account and don’t have access to the recording option, this could be the issue. If you need this feature, consider upgrading to a paid plan.

Recordings Are Disabled by the Host

The host has the power to turn off the recording feature for the session. In some cases, they might have chosen to prevent participants from recording, whether due to privacy concerns or meeting-specific rules. If you can’t find the record button, it’s likely because the host has turned it off.

Webex Settings Block Recordings

It’s also possible that certain settings in your Webex account might be blocking your ability to record. For example, if you're using Webex through your company or organization, your admin might have set restrictions on recording.

Part 3. A Better Way to Record Webex Meetings If You Are Not the Host

So, what happens if you’re not the host and still need to record the meeting? Webex allows you to record only if you have permission from the host, but what if the host doesn't permit you? The solution is to use a third-party tool to record your screen.

One excellent tool I recommend is ArkThinker Screen Recorder. I’ve used this tool in the past to record Webex meetings when I didn’t have the option to record directly through the platform. It’s easy to use and has great features for both beginners and advanced users.

Compared with the built-in recording feature in WebEx, this meeting recorder can capture high-quality video and audio from your Webex meetings in up to 4K. Moreover, it provides you with a separate audio recorder to record both system sound and microphone input, ensuring that the meeting’s conversation is captured. Besides, this tool offers more video editing features while and after recording like trim, merge, etc.

Here are the steps of how to use ArkThinker Screen Recorder to record WebEx recordings.

Open the program, and it will go to the Video Recorder option by default.

Moreover, you need to make sure you enable both system sound and microphone, as you'll want to capture both the meeting’s audio and your voice if you're speaking.

While recording, the floating bar lets you edit the screen, like drawing a shape, zooming in, highlighting the recording, and more.

It’s a great workaround if you're not the host but still want a high-quality recording of the meeting for Zoom, Meet, Skype, WebEx, and more. Plus, it gives you more control over the content of your recording.

Part 4. FAQs

Conclusion